Client Spotlight: Columbus Oncology and Hematology
Columbus Oncology and Hematology is dedicated to providing compassionate, quality care to its patients who have received a cancer diagnosis. It is an organization that makes every effort to make the devastating diagnosis a little bit easier to bear by removing obstacles for patients so that they can focus on getting well. From their state-of-the-art facilities and services to something as simple as moving away from a menu-driven phone system and instead, ensuring a patient experience team member answers each call and personally helps to direct it to avoid additional…
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